Liberal studies

Background Information

Department of Liberal Studies, formally Information Studies, was established after restructuring of departments in 2021 to train Diploma in Technical Trainer Education(DTTE). Liberal Studies department encompass the following study areas: information science &  information Literacy which (replaced Library user Education), Social work & Community Development, English & other Languages, and Communication Media,

Initially Information Studies was a section under the Department of Library services offering Library User Education (LUE) services to the clientele of Kenya School of TVET. The section was referred to as the Instructor Development Section. Its main Objective was to provide Library User Instructions to Technical Education students during the first three months of their course.

In January 1995, the Teachers Service Commission (TSC) posted trained staff in Library and information science, for the first time, to teach Library User Education as a course of study. In 2001, the department started offering Diploma in Library and Information studies. Later the Department of library services was split into two; Department of library services (non academic) and Department of information studies (academic).

Departmental vision

A center of excellence in training and research for service to humanity.

Departmental mission

To provide quality training in teacher education and technology by offering relevant programmes.

Our Objective:

To equip trainees with knowledge, skills and attitudes required to train in TVET institutions.

Mr Alfred Ondoro

HEAD OF DEPARTMENT.

Email:ls@kstvet.ac.ke

Teaching Staff:

1. Introduction to the departmental services
2. Liberal Studies department is committed to providing high quality services to all our customers.  The department is continually on its services to ensure that we meet and exceed customer expectations.
3. Role of the service delivery charter
4. The service charter clearly identifies Liberal department’s purpose, its customer base and its services. It sets out the department’s customer service standards and customer rights and responsibilities
5. Departmental vision
6. A center of excellence in training and research for service to humanity
7. Departmental mission
8. To provide quality training in teacher education and technology by offering relevant programmes
9. Departmental core values

•  Innovation and Creativity
•  Integrity
•  Inclusivity
•  Team work
•  Professionalism
•  Transparency and Accountability.

RIGHTS OF THE CUSTOMER

Our customers are entitled to:

•  Quality and timely service
• Access to relevant information and feedback
• Confidentiality

CUSTOMER OBLIGATIONS

Our customers are expected to meet the following obligations:

• Prompt payment of fees and levies
• Adhere to our policies and regulations and provide accurate information

FEEDBACK

Liberal Studies department undertakes to meet and exceed our customer expectation.

However, in case of a lapse in our service delivery, you may raise complaints as follows:

• Raise it at the Liberal Studies department level
• Telephone 0707444222/0786444600 and ask for the HOD Liberal Studies Department office
• Write a letter to KSTVET Complaints Committee using the address 44600-00100, Nairobi.
• Fill in a complaint form and deposit it at the complaints box near the entrance.
• Send an email of the complaint through info@kstvet.ac.ke