Introduction to the departmental services

Education and Training department is committed to providing high quality services to all our customers.  The department is continually improving its services to meet and exceed customer expectations.

Role of the service delivery charter

The service charter clearly identifies Education and Training department’s purpose, its customer base and services. It clearly sets out the department’s customer service standards, rights and responsibilities.

Departmental vision

A center of excellence in the provision of pedagogical skills in training and research.

Departmental mission

To equip Trainees with relevant pedagogical competencies in training and research.

Departmental core values

1. Innovation and Creativity
2. Integrity
3. Inclusivity
4. Team work
5. Professionalism